How can we help?
Is your question not here? E-mail us at info@santamelody.com.
Ordering
How does it work?
You answer a few short questions about them, about 3 minutes. Then you read your lyrics straight away and hear the chorus of your own song, for free. Love it? Then you order.
Is the demo really free?
Yes. You pay nothing and enter no payment details. You only order if you want the full songs.
How much does a song cost?
Two songs cost €29.95 including VAT. With a video of your own photos, €49.95. You only pay once you have heard your demo.
How can I pay?
By credit or debit card, Apple Pay or PayPal. You pay safely through Mollie.
Do I need an account?
No. You only need an e-mail address; that is where we send your demo and your songs.
The song
How long is the song?
About 2.5 to 3 minutes, with verses and a chorus with the name in it.
Why do I get two songs?
Because the same lyrics in two styles often make two very different songs. You pick your favourite and keep them both: both are on your listening page and both can be downloaded as MP3s.
Which styles can I choose?
Cheerful Christmas sing-along, Festive Christmas pop, Moving Christmas ballad, Classic Christmas carol or Gentle Christmas lullaby.
Who sings the song?
You choose Santa’s voice, a warm male voice or a warm female voice, and you can listen to each one first.
Can the song be about more than one person?
Yes. Put all the names in the name question, separated by commas, for example Mum, Dad, Grace and Jack.
What if the song is not quite right?
Then you change it for free. On your listening page you write what should be different, and a few minutes later there is a new version. You can do that until you are happy.
Can I share the song?
Yes, with family and friends, at a party and on your own social media. Releasing it commercially, for example on Spotify or in advertising, is not allowed.
Delivery
How quickly will I get my song?
Within 1 hour in your inbox, even on Christmas Eve.
How do I receive the song?
By e-mail, with a link to your own listening page. There you can play the songs and download them as MP3s.
And the video?
The songs arrive straight away; we e-mail you where to send your photos, and the video follows within 3 working days. For Christmas, order it by Monday 21 December.
How do I give it?
Play it on a speaker or the TV, or send the link: anyone with the link can listen.
Privacy
What do you do with my answers?
We only use them to make your song, and never sell or share them for advertising. You can read more in the privacy policy.
Who will you surprise with a song this Christmas?
Hear it first for free: your lyrics and the sung chorus of your own song. No obligation.